FREQUENTLY ASKED QUESTIONS
It's Time to Start Your Adventures
Please dress for the weather:
If it’s chilly we’ll provide extra equipment. Wetsuits are optional during the summer and
you’ll probably overheat wearing one. We recommend bringing quick drying clothing such as
leggings / swim shorts and advise avoiding cotton and jeans that are cold and uncomfortable
Dry Land activities
Please make sure you are wearing clothes and footwear to keep you warm and dry during
the average UK weather. Trainers or sensible footwear is recommended.
Please bring clothes you don’t mind getting wet and footwear to wear on the riverside. Please dress for the weather and try to avoid cotton and jeans that are wet when cold. Bring a change of clothes.
Valuables will be locked away securely whilst we’re on the water.
As we paddle in central Bath and all over the South West, we offer the next best thing. We provide changing robes (like a beach towel but better) to help make getting changed easier off the water. Our customers love them!
Yes, we offer high quality wetsuit trousers and wind proof jacket combos on chilly days. If you catch the cold easily you may want to wear one but for most of the summer they’re optional.
We offer high quality buoyancy aids for kayaking, raft building and canoeing.
For stand up paddleboarding buoyancy aids are optional for over 18s, but we do ask people who are not confident swimmers to wear one for extra water confidence. Just ask us if you’d like one. For stand up paddleboarding in sheltered environments, common practise is to be attached to your board with a leash at all times. The board is your buoyancy aid, as with surfing. If you find yourself in the water, then you are still attached to a giant floating object, which will be by your side ready for you to hop back onto.
We go out in all weathers. Once the activity begins you’ll quickly forget about the rain!
We occasionally postpone sessions and trips with 24 hours’ notice if we do not have the minimum number of participants to run the session, but we will offer you an alternative session or you could upgrade to a private booking. We will also cancel if we deem conditions to be unsuitable (e.g. very strong winds, fast fluvial flows, etc.), but we are not put off by a bit of rain or wind. If your session is cancelled by us you will have an option to change activity, reschedule or receive a refund.
We have a variety of boards for different sized paddlers and aim to be as inclusive as possible. We’ve found heavier people can struggle to stand up straight away on paddleboards but you’re also welcome to stay on your knees as long as you like.
Having said this, our boards have a maximum rider weight of 140 kg. If you weigh over this you may still be able to take part but we’d suggest booking onto a private session first, and contacting us first so we can make sure our larger boards are available.
We can take large groups of up to 100 people.
No, we only accept payment in advance through our website. For group bookings we can also accept BACS payment. Group bookings are confirmed on receipt of deposit.
For try stand up paddleboarding / kayaking and private tours you’ve got options:
Charlotte Street Car Park BA1 2NE (5-8 min walk) is closest to the Bath Riverside or Avon Street Car Park BA1 1UF (10 min walk).
It is a short walk (12 minutes) from central Bath train station and other car parks.
Head to Bath Riverside @ Crest Nicholson Victoria Bridge Rd, Bath BA2 3FL.
We always provide details 5 days before your planned activity. If you’ve missed them get in touch email@example.com.
We aim to start on time so please arrive five minutes early for your session.
If you can’t attend the session you’ve booked and give us plenty of warning we’ll make every effort to accommodate you on a future session. For group booking please read out T&C’s here:
Absolutely! We’ll carry a camera with us to capture your adventure.
We enjoy taking photos but since some people (us included) don’t like a lens in our faces we aren’t pushy with it (and will never try to sell you shots). If you’d like particular photos though please do let your instructor know and we’ll be happy to help!
It’s up to you – there’s no pressure, it’s all about having fun and trying new things. We’ve taken plenty of pregnant ladies paddling but please let us know before hand so we can offer you a buoyancy aid and a larger board to make you feel more comfortable.