
faq's
Absolutely! All of our tours are focussed entirely around you as a customer. This is your time to learn something new regardless of your previous experience. No matter your age, background or ability, our instructors will help and encourage you every step (or paddle!) of the way.
Paddleboard and/or Kayak and paddle
Buoyancy aid
Wetsuit trousers and windproof tops available free of charge
If you’re stand up paddle boarding then there is always a small chance of you falling into the water. Having said that, we’ve had total beginners join us who have managed to stay standing up and dry for the whole session! We can provide extra paddle clothing free of charge to keep you nice and warm.
Please dress for the weather!
If it’s chilly we will provide extra equipment. Wetsuits are optional during the summer and you’ll probably overheat wearing one. We recommend bringing quick drying clothing such as leggings / swim shorts and advise against cotton and jeans that are cold and uncomfortable when wet.
Please bring clothes you don’t mind getting wet, and we recommend paddling barefoot. Please dress for the weather and try to avoid cotton and jeans that are wet when cold. We also recommend bringing a towel and a change of clothes.
There are not dedicated changing rooms, and to save you losing out on time at the start of your session we recommend that you arrive suitably dressed for your activity. If you are on the water and you finish your session slightly damp (that’s where the fun is!) we do have towel robes for you to change underneath.
Bags and valuables can be locked away in our van whilst we’re on the water.
For all of our paddle sessions we require participants to be able to swim 15 metres in light clothing.
Although we provide high-quality buoyancy aids, there will be certain situations where swimming may be necessary.
Our paddle tours will go ahead in all weathers, come rain or shine! There’s really no better place to be than on the water if the heavens have opened.
The wild weather helps to add an incredible atmosphere, plus you’ll generally have the river to yourself! We will only postpone/cancel sessions if the conditions are severe and/or dangerous.
We may have to rebook you if we deem conditions to be unsuitable (e.g. very strong winds, fast river flow etc.), but we are not put off by a bit of rain or wind!
If your session is cancelled by us you will have an option to change activity (if available), reschedule, or receive a refund.
We have a variety of boards for different sized paddlers and aim to be as inclusive as possible. We’ve found heavier people can struggle to stand up straight away on paddleboards but you’re also welcome to stay on your knees as long as you like.
Having said this, our boards have a maximum rider weight of 140 kg. If you weigh over this you may still be able to take part but we’d suggest booking onto a private session first, and contacting us first so we can make sure our larger boards are available.
